Engaging Through Dialogue: How This Public Relations Model Dominates Social Media

Engaging publics on social media is tricky. While digital platforms allow organizations to instantly reach large audiences, many fail to communicate efficiently. This communication is crucial for public relations practitioners to build relationships with audiences. Let me explain why. In April 2016, I conducted a study on Starbucks’ use of dialogues in online customer interactions. Through this research, I came […]

The Millennial Preference for Companies Doing Well by Doing Good

With more emphasis than ever on the importance of corporate ethics, the millennial generation has motivated companies to start actionable, sustainable and transparent corporate social responsibility (CSR) initiatives. Millennials — people aged 18 to 35 — represent more than 25 percent of the U.S. workforce and are projected to make up 50 percent of the workforce in 2020, according to […]

Why You and Your Chapter Should Volunteer

Amid the ambitious agendas of Chapters, Student-run Firms and committees, the scales of time tip and downtime becomes a distant memory. Throughout the course of the year, the need to re-energize, refocus and reconnect becomes essential to success. What is the best way to motivate members and make a significant impact? Volunteer. Volunteering epitomizes the PRSSA mission of enhancing education, […]

September Monthly Reading Round-Up — Making Ethically Sound Decisions, Secrets of Great Communicators, Get-Out-The-Vote, Interview Follow Up

September flew by, and the PRSSA 2016 National Conference is right around the corner. Before heading to Indy, make sure you’re up to date on the latest industry news and trends by reading the Progressions Monthly Reading Round-Up. Below are eight article you may have missed this month: 1. Tough Situations: Making Ethically Sound Decisions in Public Relations Author: David L. […]