The ROI of a PR Master’s Degree in an Era of Uncertainty

Why strategic depth and intellectual rigor are becoming non-negotiable as algorithms commoditize tactical skills

As algorithms evolve faster than job titles and as the very institutions that cultivate critical thinking are under siege, the value of higher education in public relations has never been more urgent or perhaps misunderstood.

All around us, we are seeing education departments dismantled and global education is being treated as a liability rather than a strength. People are losing confidence in higher education. We need to be clear about what’s at stake. A master’s degree isn’t just a credential or a line on a resume. It’s an act of intellectual defiance and commitment to continuing to learn and evolve. It’s a recalibration of how you think, lead, and connect in a landscape increasingly hostile to expertise, nuance, and global perspectives.

For PR professionals, our work depends on understanding context, navigating complexity, and building bridges. In the age of AI, the value of PR has grown in importance: third party endorsements and an understanding of public opinion have always been our super powers. Now that Gen AI-based search prioritizes the value of some platforms over others and people seek input from “a person like me” rather than traditional institutions, PR allows you to build value and connection, and we can do so even faster with the new tools at our fingertips.

When higher education is attacked, we lose the freedom to move beyond tactical execution and into strategic influence. Higher level degrees offer opportunities to calibrate and experiment in a safe environment among colleagues, learning from those who are more experienced and building networks that last a professional lifetime.

For example, at our alma mater, the NYU School of Professional Studies (NYU SPS) Department of Programs in Business, which offers a master’s in PR, students walk out the door with an expanded palate and depth of experience. The program pairs students with real-world mentors for strategic plans as final projects, while also bringing experts in to discuss their craft through special events and guest lectures. Students gain hands-on experience through practicum and internship opportunities made possible by NYU’s expansive network, learning from faculty who are experts in the field with both academic credentials and active industry practices. The curriculum is diversified and responsive to the needs of today and the future, and students have the opportunity to attend overseas trips to major industry events like Cannes Creative, gaining firsthand experience at these marquee gatherings that shape the profession.

The real magic happens when theory meets experience. Bringing real-world insights into the classroom doesn’t just deepen your own learning, it elevates the entire cohort. Whether you’re fresh off a campaign launch or navigating a crisis, your lived experience becomes a case study, a spark for discussion, and a bridge between academia and industry. 

Graduate school is a crucible. It stretches your resilience, sharpens your voice, and surrounds you with peers who push you to be more intentional. You learn to balance theory with practice, and ambition with empathy. You leave not just with a diploma, but with a deeper sense of who you are and what you stand for.

You can also meet some of your best friends in grad school, as we did. There’s something uniquely bonding about late-night study sessions, shared deadlines, and the collective pursuit of growth. In a master’s program, you’re surrounded by people who are just as driven, curious, and passionate as you are. In the best case scenarios, it creates fertile ground for deep, lasting friendships. These aren’t just classmates; they become your sounding boards, collaborators, and cheerleaders. You celebrate wins together, from promotions to pinning ceremonies. You navigate setbacks side by side, from parents passing to divorce. You host virtual bridal showers during the pandemic. You launch books and career changes together. You are a reference for the next big job or you hire each other. And you even become “auntie” to their kids. The relationships you build in grad school can be some of the most meaningful of your career and your life.

Being in higher education today means more than embracing complexity, it means defending it. It means committing to lifelong learning in a field that demands agility and authenticity, even when the systems that make that learning possible are facing significant challenges. It’s not about escaping the real world; it’s about refusing to let that world be flattened into soundbites and silos.

As we celebrate the 20th anniversary of the NYU SPS Public Relations and Corporate Communications master’s program, we’re reminded that the most powerful campaigns begin with clarity of purpose. But clarity doesn’t come from isolation or intellectual retreat. It comes from rigorous thinking, diverse perspectives, and the kind of cross-pollination that only thriving educational ecosystems can provide.Higher education gives you that clarity. It gives you the tools to lead with nuance in a world that increasingly rewards simplification. It gives you a community that challenges you to think bigger and deeper. It fuels career advancement. And in PR, where credibility, context, and connection are everything, that’s not just valuable. It’s essential.


Lisa Jaycox is a communications leader with 15+ years of experience advancing nonprofit awareness and growth. She leads communications at Economic Architecture, runs a consulting firm, and teaches at NYU SPS. Previously, she held senior roles in PR and marketing at XP Land, Trinity Church NYC, Fast Company, the Wildlife Conservation Society/Bronx Zoo, and McGraw-Hill/S&P Global.

Théa Iacovelli is an integrated communications expert with 22+ years across non-profit, corporate and consumer sectors. As Managing Director of Strategic Growth at Global Gateway Advisors, she specializes in strategy and business development, drawing experience from Ketchum and MSL.

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