{"id":9986,"date":"2019-05-01T08:54:25","date_gmt":"2019-05-01T12:54:25","guid":{"rendered":"http:\/\/progressions.prsa.org\/?p=9986"},"modified":"2019-04-22T11:00:20","modified_gmt":"2019-04-22T15:00:20","slug":"glossier-sells-makeup-by-telling-customers-that-they-dont-need-it","status":"publish","type":"post","link":"https:\/\/progressions.prsa.org\/index.php\/2019\/05\/01\/glossier-sells-makeup-by-telling-customers-that-they-dont-need-it\/","title":{"rendered":"Glossier Sells Makeup by Telling Customers That They Don\u2019t Need it"},"content":{"rendered":"<p><a href=\"http:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.55.29-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-9987 alignright\" src=\"http:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.55.29-AM-300x125.png\" alt=\"\" width=\"300\" height=\"125\" srcset=\"https:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.55.29-AM-300x125.png 300w, https:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.55.29-AM-100x42.png 100w, https:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.55.29-AM-200x84.png 200w, https:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.55.29-AM.png 371w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>The <a href=\"https:\/\/www.byrdie.com\/no-makeup-makeup-look\">no-makeup makeup\u00a0<\/a>look rocked the beauty industry a few years back. Makeup that makes it look like you\u2019re pretty enough that you don\u2019t need makeup. Kind of ironic, right? Spend money on makeup to look like you\u2019re not wearing makeup.<\/p>\n<p>But let\u2019s face it, we\u2019re all into it. Sure, there are still full-face loyalists who prefer the flawless look of full coverage makeup but no makeup makeup has picked up its own tribe. Minimalist makeup fans are usually millennial-aged women but range from middle-aged women to men. One of the most on-trend makeup brands is New York-based <a href=\"https:\/\/www.glossier.com\/\">Glossier<\/a>.<\/p>\n<p><strong>The Right Message.<\/strong><\/p>\n<p>Glossier has been so successful because it has gotten one thing incredibly right: messaging. Originally a makeup review blog, Glossier quickly evolved into the holy grail of minimalist makeup. Glossier sends a strong message to its customers: don\u2019t let makeup hide your features, let it enhance them. Contrary to traditional makeup brands, Glossier\u2019s purpose is to allow each consumer to decide for his\/herself how and why he\/she wears makeup.<\/p>\n<p><strong>\u00a0<\/strong><strong>An Unexpected Method. <\/strong><\/p>\n<p>Glossier sells nearly all of its products online, a \u201crarity\u201d in the industry. According to an <a href=\"https:\/\/www.businessoffashion.com\/articles\/news-analysis\/inside-glossiers-plans-to-shake-the-beauty-industry\">article\u00a0<\/a>written by <em>Business of Fashion<\/em>, online beauty brands are \u201ca growing retail segment that\u2019s\u00a0combining social interactions with e-commerce.\u201d Only two brick and mortar showrooms sell the products and no other retailer carries the brand. Selling a product online, which is so dependent on testing in person, is a whole new concept. Even most of the brand\u2019s perfume sales are made online. Glossier customers buy products without actually using them.<\/p>\n<p>At first, I didn\u2019t get it. I got all kind of ads on Instagram for this makeup that didn\u2019t look like it did anything and I didn\u2019t understand what the big deal was. The products came in small quantities and got mixed reviews. Yet, this brand only increased in <a href=\"https:\/\/www.forbes.com\/sites\/jannamandell\/2018\/02\/05\/has-millennial-cult-favorite-beauty-brand-glossier-jumped-the-shark\/#4b4e216c2397\">popularity<\/a>.<\/p>\n<p><strong>More than just Makeup.<\/strong><\/p>\n<p>Glossier isn\u2019t just selling makeup. It\u2019s selling confidence, self-acceptance and empowerment. The Glossier brand has positioned itself as morally superior to other makeup brands because Glossier cares about you. Glossier cares about what you think. Glossier cares about what you look like. Glossier cares about your skin. Glossier cares about your self-image.<\/p>\n<p>The company\u2019s homepage proudly displays a review from Vogue magazine. \u201c(Glossier) allow(s) women to look like the best version of themselves, not an aspirational version of someone else.\u201d<\/p>\n<p>This description for <a href=\"https:\/\/www.glossier.com\/products\/perfecting-skin-tint\">Perfecting Skin Tint<\/a>, one of the most popular products, proves that Glossier\u2019s makeup isn\u2019t trying to change what we look like. \u201cWhat does it do? Evens out discoloration and leaves your face looking toned, smooth, and dewy\u2026 What won\u2019t it do? Hide your freckles, cake your pores, or cover\u00a0you\u00a0up.\u201d<\/p>\n<p><strong>Customer Conversion.<\/strong><\/p>\n<p>Glossier has captivated customers from all around the world with its message of natural beauty and effortless makeup routines. One review of Glossier\u2019s <a href=\"https:\/\/www.glossier.com\/products\/glossier-you\">perfume\u00a0<\/a>shows how ingrained this message actually is into consumers\u2019 minds.<\/p>\n<p>\u201cCalling all (effortlessly) cool girls&#8211; Glossier You is for the girl who always smells good, but you can&#8217;t quite figure out what it is or why it just seems to draw everybody in. You is for that girl that is low key and minimal but gets ready with effortless style and purpose.\u201d<\/p>\n<p>Alyse Finlayson, a Glossier customer, said, \u201cI love how Glossier promotes natural beauty. I think it\u2019s refreshing in the world we live in where there are a lot of fake people trying to be someone they\u2019re not. By encouraging natural beauty, they are encouraging people to be themselves. Everyone is beautiful with or without makeup. That\u2019s not something you usually hear from makeup brands.\u201d<\/p>\n<p><strong>Killer Social Media Presence.<\/strong><\/p>\n<p>Glossier\u2019s active social media presence has only enhanced this personalized makeup concept. Most of the <a href=\"https:\/\/www.instagram.com\/glossier\/?hl=en\">Instagram\u00a0<\/a>page\u2019s posts are pictures sent in from customers. The page includes real-life selfies of girls with imperfect skin. Even some of the images of products look like they were shot on an iPhone in someone\u2019s bathroom. The company is centered on its customers.<\/p>\n<p>Glossier has gotten a lot of things right. And that\u2019s why everyone is talking about it. Go look through the website, and if you don\u2019t feel more empowered at the end, then look again.<\/p>\n<p>&#8211;<\/p>\n<p><a href=\"http:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.58.50-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-9988 alignright\" src=\"http:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.58.50-AM-273x300.png\" alt=\"\" width=\"273\" height=\"300\" srcset=\"https:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.58.50-AM-273x300.png 273w, https:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.58.50-AM-91x100.png 91w, https:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.58.50-AM-182x200.png 182w, https:\/\/progressions.prsa.org\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-22-at-10.58.50-AM.png 437w\" sizes=\"(max-width: 273px) 100vw, 273px\" \/><\/a><\/p>\n<p>Lindsay Steele is a public relations student at Brigham Young University. She currently works for the University&#8217;s College of Fine Arts and Communications External Relations office. She helps strategically plan college-wide campaigns, send email newsletters to students and prepare monthly reports for the college&#8217;s dean.\u00a0She is graduating December 2019 and hopes to move on to a career in PR in Utah County.\u00a0She enjoys cooking, reading,\u00a0speaking Spanish and watching cat videos.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>The no-makeup makeup\u00a0look rocked the beauty industry a few years back. Makeup that makes it look like you\u2019re pretty enough that you don\u2019t need makeup. Kind of ironic, right? Spend money on makeup to look like you\u2019re not wearing makeup. But let\u2019s face it, we\u2019re all into it. Sure, there are still full-face loyalists who prefer the flawless look of [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":26,"featured_media":9987,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[13,1],"tags":[300,353,3080,159,1660,3079,651,2224],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/posts\/9986"}],"collection":[{"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/comments?post=9986"}],"version-history":[{"count":1,"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/posts\/9986\/revisions"}],"predecessor-version":[{"id":9989,"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/posts\/9986\/revisions\/9989"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/media\/9987"}],"wp:attachment":[{"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/media?parent=9986"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/categories?post=9986"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/progressions.prsa.org\/index.php\/wp-json\/wp\/v2\/tags?post=9986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}