{"id":12115,"date":"2022-08-10T11:00:00","date_gmt":"2022-08-10T15:00:00","guid":{"rendered":"https:\/\/progressions.prsa.org\/?p=12115"},"modified":"2022-08-10T19:40:56","modified_gmt":"2022-08-10T23:40:56","slug":"the-campaign-that-made-society-aware-of-unwanted-loneliness","status":"publish","type":"post","link":"https:\/\/progressions.prsa.org\/index.php\/2022\/08\/10\/the-campaign-that-made-society-aware-of-unwanted-loneliness\/","title":{"rendered":"The Campaign that Made Society Aware of Unwanted Loneliness"},"content":{"rendered":"\n
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Llorente y Cuenca (LLYC) is a Spanish consulting agency specializing in communication, reputation management, and public affairs with offices in several countries. At the end of 2019, LLYC partnered with BBK, a Spanish banking foundation with a passion for social projects. Together, they created a high-impact campaign that became a clear example of how to combine communication, effectiveness, and creativity. <\/p>\n\n\n\n

What the campaign consisted of:<\/strong><\/p>\n\n\n\n

The campaign was based on the observation that elderly loneliness only ever caught the media\u2019s attention when there was the death of a single person in their home. The aim of the campaign was to call attention to unwanted loneliness, especially for those over the age of 65. To demonstrate this problem, a hyperrealist sculpture created by Rub\u00e9n Orozco was installed in one of the most crowded parks of Bilbao in memory of Mercedes, \u201cthe last person who died in loneliness.\u201d The initiative created much noise on social networks, where everyone wondered who the mysterious old woman was.<\/p>\n\n\n\n

Social results:<\/strong><\/p>\n\n\n\n

The action generated a giant collective impact where many citizens became aware and shocked by the situation, then started posting opinions on every social media platform. As a result, the campaign gained visibility, which was one of its main purposes.<\/p>\n\n\n\n

Two days after the sculpture was installed, the media was summoned for a press conference; it was revealed that the woman of the sculpture, Mercedes, was actually alive. Mercedes presented herself to the media, and \u2014 along with LLYC \u2014 drew attention to all the projects BBK launched in response to this problem, as well as the relevance of this one. Mercedes contributed, in large part, to shaping and raising awareness for the events, promoting a change of action for Spanish citizens. \u201cI am a privileged one, the fact that I was chosen for something like this is unusual,\u201d said the woman in the video released by LLYC (originally in Spanish) about the campaign.<\/p>\n\n\n\n

Results in Numbers:<\/strong><\/p>\n\n\n\n

LLYC was at the center of the conversation and Mercedes became a symbol of the fight against unwanted loneliness. As a result, BBK volunteers increased by about 45%. Other quantitative results of the campaign were this:<\/p>\n\n\n\n